High Desert Medical Group’s Member/Patient Services department is composed of sensitive and compassionate representatives who are dedicated to total patient satisfaction. Our friendly and knowledgeable staff can assist you with any concerns or questions you may have including selecting a primary care physician, scheduling an appointment, and helping you understand your health care plan. Our team of patient service experts works very closely with our physicians and their staff to ensure that your overall medical care is to the highest standards. We also have bi-lingual, Spanish-speaking personnel available.
HDMG Member Services Department is open Monday – Friday, 8:00 a.m. to 5:00 p.m.
High Desert Medical Group’s Business Office can provide you with information about the billing process and guide you through today’s complex world of medical billing. Our Billing Office staff can answer your questions regarding patient billing and insurance.
Our office prepares and files your insurance claims based on the information you provide to us. To process your claim, it is essential that you provide us with accurate and complete information. To keep your insurance information up to date, our offices will frequently request updated copies of your insurance card.
Online bill pay is now available!
For telephone assistance, please call (661) 952-3650.