Can I obtain claim status online?

Yes, providers can view claim status online by logging on to Ez-Net, this feature will allow you to view  when the claim was received and allow you to obtain current status of the claim process.

 

Do I need a password or PIN to gain access?

Yes, please download the EZ NET Form , complete it, sign it and email it to:

You will be issued a login/password.

 

NOTE:

Please avoid duplicate submission of claims. Duplicate billing delays the process. Depending on the line of business, please allow the applicable time frame to process and adjudicate the claim:

Commercial Claims allow 45 working days

Medi-cal Claims allow 30 calendar days

Senior Claims allow 30-60 calendar days (contracted providers 60 day and non-contracted 30 days)